Privacy policy

This privacy policy explains how your information is protected when you use the Besam Elektrik website. Details of personal data processing are in the KVKK privacy notice.

What the site collects

When you fill in the service request form we receive your name, phone, optional email, service area and address, and your description of the fault. The form accepts no files or photos. For security, IP addresses and browser details are logged while you use the site.

How we use it

This information is used only to assess your request, contact you and carry out the job. It is never sold, rented or used for advertising.

Security

The site runs over an encrypted connection (HTTPS). The admin panel is password-protected and actions there are logged.

Third-party services

Services such as maps (Google Maps), video (YouTube/Vimeo), WhatsApp and the AI-assisted helper (Google Gemini) are subject to their own privacy policies. External content such as maps and videos loads according to your cookie choice. Fonts are served from this site's own server.

Changes

This policy is updated when needed; the current text is always on this page.

Contact

For questions, write to info@besam.net.tr or call 0532 588 41 71.